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The insurance industry is facing a major shift as experienced claims professionals retire, taking with them decades of institutional knowledge. Research shows that up to 50% of today’s insurance workers may retire by 2028. While this challenge is significant for all insurance companies, it’s increasingly challenging for regional insurers with fewer training resources. As more […]

According to industry research, up to 50% of today’s insurance workforce may retire by 2028. When these claims professionals retire, they will be taking decades of institutional knowledge with them. While larger insurance companies typically have structured training programs, smaller insurers often outsource their training or rely on the limited internal experience they have. In […]

The property claims field moves quickly, making a well-prepared team indispensable. However, many training programs fall short, being either too rigid or too generic, leaving claims professionals without the specialized skills they need. The Shortcomings of Current Training Models Many training programs are centered around generic, one-size-fits-all approaches. As a result, these programs rarely delve […]

In the fast-moving world of property claims, having a well-trained team is crucial. Yet, too many claims training programs are either too rigid or too generic, leaving claims professionals without the specialized skills they need. The Challenges of Current Training Models Many training programs offer generic, one-size-fits-all approaches, often relying heavily on impersonal online-only formats. […]