Our Team
Ken Davis
Ken Davis has a strong background in property insurance claims and supply relations. For a combined 13 years, he played a key role in leading the growth and success of two property contractor-managed repair networks. With an emphasis on problem solving and client support, Ken has a passion for working collaboratively to exceed customer expectations. Ken has 16 years of combined experience in the managed repair, restoration, construction, and contents spaces, and has been managing our Claims Partnership program since its inception. Prior to joining the Claims Partnership and National Accounts team, Ken was a Regional Business Coach for 1-800 WATER DAMAGE, which is part of the BELFOR Franchise Group family of brands. Working directly with franchisees provided Ken with knowledge about a variety of restoration services as well as invaluable insight into our training programs at work!
Ken’s favorite part of Claims Partnership and account management is working with insurance carriers and national partners to drive initiatives, providing top-notch training for our partners, and ensuring customer experience success metrics are being upheld. Ken is married with two wonderful kids! Outside of work, he enjoys watching and coaching sports, spending time with his kids, cooking, and keeping up with his lawn.
Ken’s favorite part of Claims Partnership and account management is working with insurance carriers and national partners to drive initiatives, providing top-notch training for our partners, and ensuring customer experience success metrics are being upheld. Ken is married with two wonderful kids! Outside of work, he enjoys watching and coaching sports, spending time with his kids, cooking, and keeping up with his lawn.
Rick Wahlstrom
With a foundation in property restoration beginning at a family-owned company, transitioning to the insurance industry for 27 years handling residential and commercial claims, and the last (17) years in management, Rick Wahlstrom brings a breadth of knowledge. Wahlstrom’s experience includes responding to catastrophes nationwide including hurricanes, fire, tornado, flood to name a few. For the past 11 years, Rick has been with BELFOR Property Restoration, 1-800 WATER DAMAGE and more recently contributing to our BELFOR Franchise Group Claims Partnership Program specializing in training, estimate review and compliance.
Tom Schneider
Tom has been in the restoration industry for many years, having been the owner of a full-service restoration company for over 27 years. He sold his company in July of 2022. He has managed emergency losses in mainly the residential space to include water damage, contents (pack out, cleaning, storage, and pack back), mold remediation, and re-construction services. He joined our BELFOR Franchise Group team in 2023 as part of the Estimate Review and Compliance Department.
Tom has his Builder’s License in the state of Michigan, as well as many IICRC certifications including
(WRT, AMRT, ASD, MRS, FSRT). Tom has 7 children ranging in ages from 16 to 28 and his favorite hobbies include camping and baseball.
Tom has his Builder’s License in the state of Michigan, as well as many IICRC certifications including
(WRT, AMRT, ASD, MRS, FSRT). Tom has 7 children ranging in ages from 16 to 28 and his favorite hobbies include camping and baseball.
Whether you need training for employees who are new to the field or more in-depth continuing education classes, our team can create a fully customized training opportunity tailored to your company’s specific needs. Both virtual and in-person options are available for individual or entire teams.
In-person training classes take place at our training facilities in Ann Arbor, Michigan. Over 50,000 square feet are dedicated to helping professionals learn and grow! Our facilities include an IICRC ASD Certified Flood House plus real-life portable scale kitchen and bath modules to help with like-kind-quality (LKQ) material evaluation.
Types of Training Available:
- IICRC WRT – Water Damage Restoration Technician
- IICRC ASD – Applied Structural Drying**
- IICRC AMRT – Applied Microbial Remediation Technician**
- IICRC FSRT – Fire and Smoke Restoration Technician
- IICRC OCT – Odor Control Technician
- Symbility
Training - Contents
Training - Additional Restoration Software Technologies
- Xactimate Basic, Intermediate & Advanced
- ** These courses must be taught in person, no virtual options available
Contact Us to Get Started!
Hear from some of our participants:
Great overall. Love the interaction and think it’s important to get the contractor perspective as being on the carrier side we can be blinded by our viewpoints.